Terms & Conditions
Please read these Terms and Conditions ("Terms and Conditions") Your access and to use of the service is conditioned on your acceptance of and compliance with these Terms and Conditions.
REFUND AND CANCELLATION POLICIY
A Full Refund will be issued to the guest in the following circumstances:
- If cancellation will be made more than 48hrs prior to the scheduled dive activities or course.
- There will be no refund for dive activities or courses that is cancelled without prior notice.
- For walk-in customer of ORCA DIVING CENTER, no refund will be given for no-show unless medical letter is provided.
- For walk-in customers of ORCA DIVING CENTER, can receive the refund where an individual request for cancellation 24 hours before the activity.
- In case of refund, the ORCA DIVING CENTER will refund via original mode of payment.
- For safety concern, NO REFUNDS will be given to a guest that is under the influence of alcohol or drugs.
Dive Activities and Courses is subject to change without any prior notice in accordance with weather conditions and for your safety. (We will advise you ahead of time if there is any changes of the schedule).
- If payment is made via third party, their terms of payment will apply.
- We can refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
- create an account with us, you must provide us information that is accurate, complete, and updated.
- do not disclose your password to any third party.
You must notify us immediately if unauthorized person use of your account.